Our regulations

Below you will find all the information you need for your stay at the Hotel La Pergola When you confirm the booking, you are agreeing to fully accept the regulations in place. If you have any doubts or information, you can always contact us. 

Bookings

FLEXIBLE RATE (available online only!)

At the time of booking credit card details (credit card number and expire date) are requested as guarantee. Balance at arrival.

SMART RATE

At the time of booking a deposit of 30% of the total amount of the stay is required. The reservation will be confirmed upon receipt of the deposit. Balance at arrival.

NON REFUNDABLE RATE 

The reservation is confirmed with the full payment of the stay at the time of booking.

Check-in / Check-out

CHECK-IN from 2 p.m | CHECK-OUT up to 11.00

  • Upon request and availability, Early Check-in and Late Check-out services are available with an extra fee.
  • A free luggage storage facility is available both at check-in and check-out.
Meals

No refunds for meals not eaten.

Dogs

In order to guarantee a pleasant stay to all our guests, only one dog per room is allowed.

An extra charge of € 15,00 per day is forseen for sanification procedures.

We invite you to read the complete REGULATION.

City Tax
  • For stays from 01/05 until 30/09, a city tax of € 1,20 per person /night is required.
  • The local tax is applied from the age of 12 and for a maximum of 10 nights.
Cancellation policy
  • Up to 8 days before arrival:  the deposit will be converted into a voucher until September 2026.
  • From 7 to 0 days before arrival: the amount of the deposit will be withheld.
  • No show / late arrival / early departure: the full amount of the stay will be withheld.
  • For non-refundable reservations, in case of cancellation or modifications no refund is vorseen.

The La Pergola structures